St. Augustine Airbnb Vacation Rental Property Management
- We list, host & manage vacation rental properties in St. Augustine
- We are a family owned & operated property management company
- We take care of everything for you, from bookings to guest services
Easy Three Step Process
Start-to-Finish Vacation Rental Management for St. Augustine
We List Your Property
We Manage & Maintain It
We Wow Your Guests
Full-Service Vacation Rental Management for St. Augustine
We List Your St. Augustine VACATION RENTAL on Airbnb and all the top travel sites
Listing & Marketing
- We take high-quality scroll-stopping photos of your St. Augustine vacation rental property
- We write detailed and captivating listings, highlighting your property's best features and proximity to local attractions
- We list your St. Augustine short-term rental property on Airbnb, VRBO and 30+ other travel websites
- We advertise your vacation rental property on social media and to repeat customers on our email list
Reservations
- Guests can book online 24 hours a day, 7 days a week
- We have an in-house revenue analyst that monitors reservations (weekly, monthly, yearly) to ensure you earn as much as possible
- We offer dynamic pricing to optimize your revenue using historical data, seasonal trends and competition tracking
- Reservations are updated in real-time and can also be placed by phone with our white glove, full-service reservation staff
- We accept all major credit cards and offer trip protection and damage insurance to all guests
Customer Support
- All customer support inquires are handled by our local St. Augustine management team
- We answer guest questions quickly with helpful information about your property and the local area
- Each guest is emailed personalized arrival instructions, maps and recommended St. Augustine activities
Cleaning & Maintenance
- We have in-house maintenance and housekeeping teams located in St. Augustine
- Starter items such as toilet paper, soap, and paper towels are provided for guest's convenience
- We inspect your property top-to-bottom after it has been cleaned to ensure guests have a 5-star experience
- We have a linen program to make the guest experience comfortable and inviting
Inspections & Taxes
- We take inventory of all household items that need to be replaced and restock as needed
- We arrange annual inspections for pests, pools, filters and other regular maintenance
- We offer monthly financial statements, accounts payable, collection and distribution of sales tax
A Local St. Augustine Lakes Property Management Team You Can Trust
Metrovelle & Valerie Denmark
Owners & Operators
About US
Hi, we're Metrovelle and Valerie Denmark, owners of Grand Welcome St. Augustine, a full-service short-term rental property management company.
We're St. Augustine locals, and absolutely love this community. We both volunteer our time coaching and serving as commissioners at Creeks Softball Association and the Julington Creek Baseball club.
We're passionate about managing short term rentals and dedicated to providing homeowners with the same exceptional service and care that we'd want for our own home.
Our goal is to take care of everything for you, so that you can spend time doing what is important to you.
What WE Love About St. Augustine
When we're not working you can find us on one of our many beaches, eating crusted grouper at Harry's Seafood Bar & Grille, grabbing ice cream on St. George St., or fishing on the inlet. We are truly lucky to call St. Augustine home and cannot wait to share this experience!
Get more bookings & maximize your St. Augustine vacation rental property
Airbnb Vacation Rental Properties We Manage in St. Augustine, Florida
We provide full-service property management for vacation rentals in St. Augustine, Florida.
Frequently Asked Questions
Have a question?
We're happy to answer any questions you may have about your vacation rental property, local short-term rental rules or anything else related to vacation rental management in St. Augustine, Florida.
Just fill out the form below and we'll get back to you within 45-minutes during business hours.
How much do vacation rental management companies charge in St. Augustine?
The typical fee for short-term rental property management in St. Augustine can range from 15-25% depending on who you go with and whether they offer partial or full-service management. As an example, some smaller companies only offer partial management at a reduced rate, which requires more effort and money on your part when it comes to visibility, marketing, and pricing. At the same time, a big box company that can offer you all of that will be more difficult to reach and coordinate with because they have no vested interest in your services. Grand Welcome St. Augustine provides a local partnership while having the big brand backing.💸 Leave it to us, we'll help you make more that you would on your own. We're happy to work with you and customize a management solution that aligns with your financial goals.
Are vacation rentals allowed in St. Augustine?
Yes, however, there are some rules and guidelines to be aware of. First, you'll need to determine whether or not you have the right zoning for short-term rental if you are in the City of St. Augustine. You will need to submit a Short-Term Rental Application with St. John's County or City of St. Augustine. You will also need a Local Business Tax Receipt, Copy of Florida Dept. of Revenue Certificate of Sales and Use Tax, Copy of Florida Dept. of Business and Professional Regulation License. Exemptions apply if the dwelling is occupied on a full-time basis and declared as a homestead. The rental application is to be renewed every 12 months.
😅 We take the headache out of managing your own vacation rental by ensuring your property adheres to any existing or new short-term rental regulations, keeping your investment secure and your guests delighted.
Do I need to collect and remit taxes for vacation rentals in St. Augustine?
Before collecting any short-term rental taxes from your guests, you need to be aware of whether any taxes have already been collected for you. Short-term rental marketplaces are required to register with the Florida Department of Revenue and collect sales and transient taxes for hosts when the listing is booked. If taxes aren’t being collected for you, such as when guests book directly with you rather than through a marketplace, you’re responsible for collecting and remitting taxes.
🎉 When you partner with us, we'll take care of the taxes for you. This approach allows you to focus on your other priorities while we handle the essential tax responsibilities, simplifying your life as a property owner.
Glowing Reviews by Our Guests & Owners
We treat you like family, always going the extra mile to maximize your rental revenue, providing your guests with personalized service and maintaining your property as if it's our own.
Highly recommend! Valerie and Metrovelle with Grand Welcome of St. Augustine are very knowledgeable and did an exceptional job marketing my rental. I greatly appreciated their consistent communication; keeping us up to date on our activity, potential, and profit. They are doing great things!
Our experience booking with Grand Welcome of St. Augustine was awesome! Metro and Valerie went above and beyond to ensure our stay was seamless and enjoyable. Not only was the booking process smooth, but they also took the time to recommend some of the best restaurants and activities in the area, making our trip even more special. Their local expertise and genuine hospitality made a huge difference, and we truly appreciated their personalized touch. We will definitely be using them again for our next visit. Highly recommend!
I am probably one of the most unorganized and last minute person ever! Thank goodness for Metro and Valerie that helped us through this whole rental process. The time, patience, kindness and understanding has kept this whole thing very stress free for our family! We have such a busy life that it’s very difficult to handle all these things ourselves. Their knowledge and experience was beyond our expectations and I am pretty picky! Thank you so much you two for making our lives a little more simplistic!
Metro and Valerie's work ethic are unmatched. They're always available to answer my questions and take care of things quickly. I highly recommend using them for your vacation rental management needs in St. Augustine. You won’t regret it.
Val and Metro are truly experts on the short term rental market for St. Augustine. Great communication and work ethic, I’ll continue to recommend them to everyone moving forward!
Fantastic working with Val! She is responsive and cares deeply about our short term vacation property. She provides thoughtful market insights and also does her best to find opportunities to rent out our home off market in addition to the sites it’s posted on. Definitely recommend Grand Welcome St. Augustine to manage your vacation rental!
Valerie and Metrovelle with Grand Welcome St. Augustine took the time to thoroughly understand my unique needs and preferences as a homeowner, and provided personalized recommendations and support every step of the way. They were able to quickly and efficiently market my property to potential renters, and they consistently kept me informed about booking activity and rental income. Highly recommended!
I can’t say enough great things about my experience booking through Grand Welcome of St. Augustine, thanks to Metro and Valerie! From start to finish, they made the process smooth and stress-free. I had a lot of questions, and they were incredibly patient, taking the time to answer each one thoroughly. Their knowledge of the area is outstanding—Metro even went above and beyond by showing me some fantastic fishing and golfing spots that I can’t wait to check out!Their professionalism, friendliness, and attention to detail made all the difference. It’s clear they genuinely care about their guests having the best possible experience. Because of their excellent service, I’ll definitely be booking with them again in the future. Highly recommend Metro, Valerie, and the whole Grand Welcome of St. Augustine team!
Valerie and Metro went above and far beyond to provide excellent service for my short term rental in St. Augustine. They are persistent and take action to get things done. They handled any and all obstacles and provided additional assistance when needed. They consistently updated me along the way and made the entire experience seamless.
Val and Metro work tirelessly to satisfy the people that they work with! It's been an absolute pleasure to list our property with the Grand Welcome St. Augustine team.
Val and Metro were recommended to us for our short term rentals by a local investor before the busy holiday season and we can not recommend them enough. After we switched one property we quickly realized their systems and dynamic pricing was far superior to our previous companies. We quickly moved the rest of our vacation rental properties to their care. We were rewarded with a smooth holiday season with increased revenue, no complaints, and wonderful guest reviews. Having a local property manager on site regularly has been a collective sigh of relief compared to our previous property management company whom made it appear they were onsite more then they actually were. We sleep better at night knowing that we have solid boots on the ground and that Val and Metro's customized management plan fit all of our needs.